Reviews From Our Customers 

At Richards' Collision Center our main goals as a premiere body shop in the Kansas City Metro area is to make each person that we meet feel valued, coupled with, offering quality auto body repairs that satisfy every expectation. According to those who have taken the time to evaluate our auto body services we are happy to report that we are continually meeting those expectations. We greatly appreciate the business, thoughtful reviews and positive feedback.

Richard Singleton, Owner, with, Granddaughter, Sophia

Google Reviews 2019

★★★★★

I love honesty and Richards was a 100 percent upfront. Great customer service and top notch support. I recommend him to anyone!! - Dre Mac

★★★★★

If you want a repair center that is going to treat you right, this is the one. We took our van in to receive a quote to fix a slight ding. After speaking to the office manager, we were so impressed with their level of detail and customer service philosophy that we looked no further. Another plus, we received SAME DAY service for our repair (it was a minor paint touch up). This level of customer service is hard to find these days and now that I found it --> our business will remain at this establishment. I would highly recommend checking them out. I don't think you will be disappointed. If anything, I think you may be floored and exceptionally surprised by their business model and customer service. #BOBBY - Bradley Nyberg

★★★★★

Extremely happy with the work Richards' Collision Center did on my vehicle and the excellent service I received - my car is back like new thanks to Richards! :) - Jodi Sifers

★★★★★

This year my car was rear ended and the neighbor backed in to my car. Both times I brought my car to Richard's and they made it like new! I don't even see the damage that was done to it! They are a quality business that I trust. Hopefully I won't need to see them again BUT if damage happens to my car, I know where I will go. - Amy Dirks

★★★★★

They did an amazing job on my car and very fast . My car looked brand new again! The staff is amazing! Bobby took care of everything for me and it was worry and hassle free from the start. Thank you so much again!! - Gina Kirkham


Google Reviews 2015 - 2018

★★★★★

Shop recently completed body work on my Kia that was involved in an accident. They provided a detailed estimate that was the final cost...no hidden fees and no additional costs. They worked with my schedule and had the car ready on time as promised. Would certainly use this shop again. - Jim Cadoret

★★★★★

Exceeded my expectations. Beautiful quality work, great timing, outstanding friendly team, great service that treated my car and I with respect. Thank you! - Sara Albertson

★★★★★

While traveling on vacation, we had an accident and were able to limp to Richards. 'We didn't know if the car was drivable for any great distance. Bobby was able to check out the car right away and made a suggestion that would get us back on the road, but parts were not available. He helped us get a rental car so we could continue and we returned two days later and found our car repaired. Throughout, Bobby was caring and gave us very helpful advice. We were in a great dilemma and could not have been in better hands. - Judd Wagner

★★★★★

If you need a terrific body shop RICHARDS is all you need to know. Top quality repairs, fair prices and great customer service will turn you into a repeat customer. And yes, Richard and Bobby (ownership, leadership) are hands on from beginning to end. There is no substitute for all of their many years experience. Some small businesses will provide you with a great experience, RICHARDS is one of the very best. - Ron Palmer

★★★★★

I had a deer run into my car this past fall. It was about 6pm at night and I was all shook up. I called Richards' Collision Center to get assistance and direction on what I need to do. Their Manager, Bobby Killion walked me through the entire process from contacting my insurance agent, scheduling a rental car, to scheduling a time for a pick up and a drop off. I did not have to come to them - they came to me. In less than a few days, I had my car back-delivered-and clean. It looked AMAZING!!!. I am totally recommending Richards' Collision Center to anyone that needs their car fixed. - Mishel Phillips

★★★★★

I don't normally write reviews, but I was so impressed with this company that I feel I need to. Each time I called (which was often), Bobby was patient and helpful. It was comforting after being in an accident and dealing with the entire frustrating situation to have someone take the time to answer all my questions. The work done was top notch and they assured me that if I have any issues or questions in the future, that they will be there to help out if needed. - Amy Wikert

★★★★★

I want to personally thank you for the kindness that Richard and Bobby showed to me when I was in an accident, not once, but twice in 2014. They helped me work with my insurance company, work with the other party's insurance company, arrange my rental car and helped me take off the plates of my car in the snow! On top of it all, Bobby helped me fight to ensure I was compensated correctly for the value my car was worth when the insurance company tried to give me a less amount. THANK YOU for all the help! - Amanda McNamara

★★★★★

I highly recommend Richards' Collision Center and Bobby Killion in Grandview, MO. I was recently involved in a minor fender bender, and Richards' Collision Center quickly got my car in and fixed. Not only does my bumper look good as new, I was pleasantly surprised to find my car was cleaned too (interior and exterior). Shiny everywhere. Exceeded my expectations completely. 5 stars! Thank you Richards' Collision Center. - Chelsea B

★★★★★

Richards' Collision Center fixed my front end after a nasty collision in rush hour traffic last month and I am again impressed with their efficient and careful attention to detail. Greatly appreciate the excellent service everyone at the shop offers. - Gina Sifers

★★★★★

Bobby and Richard are awesome people! Thank you guys for being so helpful and getting my car fix so fast!!!! - Brandice Dunson